How Do I Use My EBT Card

Using your EBT card is simple and convenient. EBT stands for Electronic Benefit Transfer, and it is used to distribute funds such as SNAP (Supplemental Nutrition Assistance Program) benefits. Your EBT card works like a debit card and can be used at approved locations to purchase eligible food items.

1. Understanding Your EBT Card

When you receive your EBT card, you will also receive a Personal Identification Number (PIN) that you will need to access your benefits. Your EBT card will have the name of the program, your name, and an account number printed on it. It is important to keep your card safe and not share your PIN with anyone.

2. Where to Use Your EBT Card

  • Most grocery stores and supermarkets accept EBT cards for eligible food purchases.
  • Farmers markets and some participating local farms also accept EBT cards for the purchase of fresh fruits and vegetables.
  • Some states allow EBT cards to be used at select restaurants as part of the Restaurant Meals Program.

3. Making a Purchase with Your EBT Card

  1. When you are ready to make a purchase, select the items you wish to buy and proceed to the checkout counter.
  2. Swipe your EBT card through the card reader or hand it to the cashier to process the transaction.
  3. Enter your PIN when prompted to authorize the payment.
  4. After the transaction is approved, you will receive a receipt detailing the items you purchased and the remaining balance on your card.

4. Keeping Track of Your Balance

It is important to keep track of your EBT card balance to ensure that you do not exceed your available funds. You can check your balance by:

  1. Calling the customer service number on the back of your card.
  2. Checking your balance online through the EBT website for your state.
  3. Reviewing your balance at the end of your receipt after making a purchase.

5. Reporting Lost or Stolen EBT Cards

Action Instructions
If your EBT card is lost or stolen Contact your state’s EBT customer service number immediately to report it and request a replacement card.
If your card has been used fraudulently Contact the customer service number to dispute the transactions and request a new card.

By following these steps and guidelines, you can effectively use your EBT card to purchase groceries and other eligible items without any difficulty.